BNG Game Terms & Conditions — Malaysia Online Casino Platform Terms of Use

Welcome to bng game, an online casino platform operating under the domain name bnggame.net. These terms and conditions ("Agreement") constitute a legally binding contract between you ("Player" or "Member") and bng game ("Company", "us", "we").

By accessing, browsing, registering, or using any part of the bng game platform — whether via web browser, mobile app, or any other device — you hereby agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

Bng game reserves the right to update, modify, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain in compliance with the latest version. Continued use of the platform following any changes constitutes your acceptance of those changes.

To be eligible to register and use bng game services, you must meet all of the following requirements:

• You are at least 18 years of age at the time of registration. bng game is a strictly adult entertainment platform and does not permit use by individuals who are underage.
• You are a legal resident of Malaysia or an individual permitted to access these services under the laws of your jurisdiction.
• You are registering this account in your own personal capacity and not on behalf of any other person or business entity.
• You have never been closed, suspended, or banned by bng game previously for fraud, breach of terms, or misconduct.
• You are not currently enrolled in any voluntary or mandatory self-exclusion program.
• The funds used for gambling on bng game are from legitimate sources and do not constitute proceeds of any illegal activity.

Each individual is only permitted to hold one (1) bng game account only. Multiple account ownership by the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining funds or bonuses.

During registration, you are required to provide accurate, truthful, current, and complete information as requested in the bng game registration form. Required information includes but is not limited to:

• Full name as shown on your Malaysian identity card (MyKad) or passport
• Exact date of birth
• An active, reachable email address
• A valid Malaysian mobile number
• Malaysian bank account details for withdrawal purposes

You are solely responsible for keeping your bng game username and password confidential. All activity that occurs under your account will be treated as your own. If you suspect any unauthorized access to your account, please contact the bng game support team immediately at support@bnggame.net.

Bng game supports a wide range of payment methods popular among Malaysian players. All transactions are processed in Malaysian Ringgit (MYR).

Withdrawal Rules:

• The minimum withdrawal is RM 50 per transaction.
• The daily withdrawal limit is RM 50,000 per account.
• Withdrawals are processed within 15 to 30 minutes on business days; processing may take up to 2 hours on weekends and public holidays.
• The bank account registered for withdrawals must be in the same name as the bng game account holder.
• Bng game reserves the right to request supporting documents (such as bank statements or a MyKad photo) before approving a first withdrawal or a large withdrawal amount.
• Bonus withdrawals require the wagering requirement specified for each promotion to be met.

Bng game offers its members a variety of promotions and bonuses from time to time, including Welcome Bonus, reload bonuses, cashback, and seasonal promotions. All bonuses are subject to the following specific terms and conditions:

• Wagering requirement for each bonus will be clearly stated in the respective promotion's terms. Typically between 20x and 35x the bonus value.
• Bonuses may only be used on eligible games as specified in the relevant promotion terms. Not all games contribute equally toward wagering requirements.
• Players may only claim one welcome bonus. Any attempt to register multiple accounts in order to claim bonuses repeatedly will result in forfeiture of all bonuses and closure of the accounts involved.
• Bonuses have a validity period. Any bonus not used within the specified timeframe will expire and cannot be recovered.
• Bng game reserves the right to withdraw any bonus at any time if there is evidence of abuse or fraud.
• The maximum withdrawal amount from bonus winnings may be capped depending on the promotion type. Please check the specific promotion terms for details.

Bng game offers a wide range of game categories, including slots, Live Casino, baccarat, blackjack, lottery, and Sports Betting. The general rules applicable to all games are as follows:

• All game outcomes generated by the bng game system are final and binding and may not be disputed unless there is clear and verifiable evidence of a technical failure.
• In the event of a technical disruption or internet disconnection during gameplay, bng game will endeavor to restore the game session to its last valid state. In cases where restoration is not possible, the stake will be refunded to the player.
• Minimum and maximum bet limits for each game are set by the game provider and may vary depending on the game type and table selected.
• Bng game uses a certified Random Number Generator (RNG) for all digital games to ensure fair and tamper-proof outcomes.
• For Sports Betting covering the Malaysia Super League, EPL, badminton, and e-sports — all odds are subject to change until a bet is confirmed by the system.
• Bng game reserves the right to void any bet placed on an event that has already started or concluded before the bet was validly accepted by the system.

Bng game is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following behaviours are strictly prohibited on our platform:

• Collusion: Cooperating with other players to gain an unfair advantage in a game, particularly in poker or multiplayer games.
• Bonus abuse: Registering multiple accounts, using false information, or employing any other method to fraudulently claim bonuses.
• Use of unauthorised software: Using automated bots, counting software, or any tool that provides an unfair advantage in any game.
• Money laundering: Using the bng game platform as a vehicle to transfer or conceal funds derived from illegal activities.
• Payment fraud: Using stolen credit cards or payment accounts, or filing unauthorized chargebacks after withdrawing winnings.
• Deliberate technical interference: Attempting to exploit technical vulnerabilities or bugs in games to obtain illegitimate winnings.
• Threats or abuse: Insulting, threatening, or behaving abusively towards bng game customer support staff or other players.

Bng game reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any part of these terms and conditions
• Providing false or misleading registration information
• Reporting or discovery of fraudulent or collusive behaviour
• Requests from law enforcement agencies
• Players who find themselves unable to control their gambling habits (at the player's own request)
• Account inactivity for more than 12 consecutive months

For accounts inactive for more than 12 months, bng game reserves the right to charge an administrative fee of RM 10 per month until the account balance reaches zero or the account is reactivated. Players will be notified by email before this fee is applied.

If you wish to voluntarily close your account, please contact the bng game support team via live chat or email. Any valid remaining balance will be refunded upon successful identity verification.

Bng game takes its social responsibility seriously. We provide a range of tools and resources to help players manage their gambling habits:

• Deposit Limit: Set daily, weekly, or monthly limits to keep your spending in check.
• Loss Limit: Cap the maximum amount you can lose within a time period of your choosing.
• Play Time Limit: Set reminders and session time limits to help you play in moderation.
• Self-Timeout: Temporarily suspend account access — anywhere from 24 hours to 6 months, based on your preference.
• Permanent Self-Exclusion: If you need more serious assistance, you may apply for a permanent self-exclusion from the bng game platform.

For full details and access to all self-management tools, please visit the Responsible Gaming us. Remember: gambling is for entertainment, not as a source of income.

To the extent permitted by applicable Malaysian law, bng game, its directors, employees, agents, and partners shall not be liable for:

• Any loss or damage arising from the use of, or inability to use, the bng game platform
• Service disruptions caused by factors beyond our control, including internet outages, power failures, or natural disasters
• Any unauthorised access to your account resulting from your own negligence in safeguarding your password
• Errors or inaccuracies in information provided by third parties, including game providers
• Any financial losses incurred as a result of gambling decisions you make on the platform

Bng game's maximum liability to any player under any circumstances shall not exceed the total net deposits made by that player in the 30 days preceding the claim.

Bng game reserves the right to update, amend, or replace any part of these terms and conditions at any time. Members will be notified of significant amendments via their registered email or a prominent notice on the platform's main page at least 7 days before the changes take effect.

Minor amendments related to text clarification, payment service updates, or general changes that do not affect players' fundamental rights may take effect immediately without prior notice. It is your responsibility to review these terms periodically.

If you have any questions, concerns, or complaints regarding bng game's terms and conditions, our team is here to help:

• Email: support@bnggame.net
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Telegram: Contact our agents via bng game's official Telegram account

We are committed to responding to all enquiries relating to these terms and conditions within 24 working hours. For more complex complaints, please include your account number and full details so we can assist you more quickly and effectively.